Help
Write to us and we will answer as soon as we can.
We are not the Home Office, so we cannot book, move or cancel a test.
Questions people ask
How do I get to the tests I paid for?
Log in and open My practice. Your access and its end date are there.
Can I try it before I pay?
Yes. The free mock test has 24 questions in the real format. You do not need an account.
Something does not work. What now?
Tell us what you were doing when it happened, using the form above. The more exact you are, the faster we can help.
Can you book or move my test?
No. We are not the Home Office. Use the link at the top of every page.